1. What information we may collect

Depending on how you use XperienceRewind, we may collect and store information including:

• Email address
• Username
• Password
• Signup date
• Last login date
• IP address
• Account type
• Newsletter preference
• Login token and token expiry where used for sign-in features
• Optional profile information such as first name, last name, town, country, about text, website and social links

2. How we use your information

We use information collected through XperienceRewind to operate and improve the service. This includes using your information to:

• Create and manage your member account
• Allow you to sign in and use member-only features
• Process requests and related account activity
• Send newsletters or service-related emails where applicable
• Help prevent spam, abuse, unauthorised access or misuse of the site
• Monitor site activity for security and administration purposes

3. Member accounts and requests

If you register for an account, your username, email address and related account information may be used to identify your profile and support features connected to the request system and member area.

This helps us link requests to valid users, provide access to account tools and keep the request system running fairly and securely.

4. Email newsletters and updates

If you are subscribed to XR newsletters or updates, we may use your email address to send station news, feature updates or other relevant site information.

You can unsubscribe from newsletter emails at any time. Unsubscribing from newsletters does not necessarily remove your member account, and we may still send essential account-related emails where needed for login, security or service operation.

5. IP addresses, security and login activity

We log IP addresses and login-related information to help protect accounts, detect suspicious activity, reduce abuse and support general site security.

Login tokens and expiry times may also be stored where needed to maintain access, support sign-in features and improve account security.

6. Cookies, sessions and stored preferences

XperienceRewind may use cookies, session data or similar technologies to keep users signed in, remember preferences and support core site functionality.

These tools help the website work properly and improve the general user experience.

7. Sharing of information

We do not sell your personal information to third parties.

Information may only be shared where necessary to operate the site and its hosting, protect the service, investigate misuse or comply with legal obligations.

8. Data retention

We keep personal data only for as long as reasonably necessary to operate XperienceRewind, maintain accounts, provide requested services, support security and handle site administration.

Some account and security-related records may be retained for longer where needed for fraud prevention, moderation, legal compliance or continuity of service.

9. Your rights and choices

You may contact us if you would like to:

• Ask what personal information we hold about you
• Correct inaccurate account information
• Request deletion of your account where appropriate
• Unsubscribe from newsletters
• Raise a privacy-related concern

10. Alexa skill privacy

Xperience Rewind also provides an Alexa skill for streaming the station. The Alexa skill is intended for audio playback and does not require account linking.

The Alexa skill itself is used to stream station audio. Member account information, newsletters, requests and website profile data are handled through the XperienceRewind website rather than through the Alexa skill itself.

11. Third-party links

Our website may contain links to third-party websites or platforms, including social media and other external services. We are not responsible for the content or privacy practices of those third-party websites.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the site, services or legal requirements. Any updates will be posted on this page with the latest update date shown above.

13. Contact

If you have any questions about this Privacy Policy or your information, please contact us through the XperienceRewind website.